Sell your iPhone 18 Pro Max in Chicago.

A Pro Max quote should match your exact configuration

Apple lists iPhone 18 Pro Max in 256GB, 512GB, 1TB and 2TB capacities. Check your own phone or original box rather than guessing from its appearance. Capacity can influence resale demand, but the original upgrade cost does not translate dollar-for-dollar into a buyback offer. A storage upgrade also cannot offset an undisclosed lock or hardware fault.

• Read Model Name and Capacity in Settings → General → About.
• Check Carrier Lock and tell us whether the phone is paid off.
• Note the color and any previous service or replacement parts.

What we look at on an iPhone 18 Pro Max

A phone can look excellent and still have an issue that changes its value. Describe any unusual behavior during charging, calls or camera use. We inspect the device before confirming an offer, so sharing problems upfront helps avoid a surprise at the counter.

• Display and touch: cracks, lines, dead areas, deep scratches or discoloration.
• Cameras and Face ID: focus, lens damage, front-camera operation and unlock behavior.
• Battery and charging: battery condition, port function and unexpected shutdowns.
• Frame and back: dents, damaged glass, signs of liquid exposure and repair history.

Should you sell privately or take a local cash offer?

A private listing can involve photography, messages, negotiation and finding a safe meeting place. It may produce a different selling price, but a listed asking price is not the same as a completed sale. With an in-store assessment, you can discuss the condition and decide whether the offer works for you. Compare net proceeds, time and any selling fees before choosing.

Sealed, lightly used or damaged: describe it accurately

Keep a sealed box sealed until you have discussed the inspection process with us. For a used Pro Max, remove the case so you can describe the frame and rear glass accurately. If it is damaged, will not turn on or has an account restriction, request an eligibility review before visiting or shipping. Not every device qualifies for purchase, and a factory reset does not by itself remove Activation Lock.

Plan your handover before erasing the phone

Make sure your replacement phone can receive your calls, verification codes and account recovery messages. Check that photos and files are backed up. Only erase your old phone when you are ready to transfer it. If Stolen Device Protection requires a security delay to change account settings, allow enough time rather than rushing the handover.